Shipping policy
At Jensons, we strive to provide a seamless shopping experience for our customers. Please review our shipping policy below to understand our shipping processes, fees, and limitations.
Shipping Fees:
- Orders below £45 - Shipping = £2.99
- Orders above £45 - FREE shipping.
Processing Time:
We aim to process all orders within 1 to 3 business days (excluding weekends and holidays).
Shipping Method:
Orders are dispatched using Royal Mail delivery services unless otherwise indicated.
Limitations and Responsibilities:
Currently, we only ship within the UK. Jensons cannot accept responsibility for postal service issues beyond our control. Please note that delivery times may vary, especially during peak periods. We do not dispatch to P.O. Box addresses.
Refund Policy:
For details on cancellations, amendments, or returns, please refer to our refund policy: https://www.jensons.co/policies/refund-policy.